FAQ: Spot Downlight Housing,Led Linear Light,Recessed Gimbal Downlight

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Q1: What is WeiYe LED Main Products ?

A1: LED COB Downlight and Downlight Housing: From 3W to 80W; Waterproof IP Rate: IP20 / IP44 / IP54 / IP65; Adjustable / Rotatable / Movable/ Dimmable; Shape: Square/ Rectangular/Round / Trunk/Gimbal/Super Slim/Grille/Trimless/Surface Mounted/ Trimless ; Beam Angle: 15/ 24/ 30/ 38/ 40/ 50/ 60 /110/120°; Lamp Cover: Clear/Milky/Frosted PC/Glass Cover/ Lens; LED Chip CREE /Citizen/Osram, we also have one type called led recessed downlight wall washer;

LED Grille Down Light: From 8W to 80W, IP44, Outlook: MR16/AR70/AR80/AR90/AR111 Square/Rectangular and Adjustable, CREE or Cititizen Chip,Beam Angle: 15/24/60 Degrees; Clear PC or Glass Cover or With Lens. Maxime 2*40W and 3*25W;

LED Surface Mounted Downlight : From 5W to 40W, Waterproof IP44, Outlook: Square or Round or Movable, Beam Angle: 38/ 50/ 110°; Lamp Cover: Clear/Frosted PC or Glass Cover; LED with SMD/COB.

LED Gimbal Downlight: From 10W to 40W, Double Rings, Adjustable, Clear Glass Cover, New Heat Sink, New Lens;

LED Linear Light: It's also called Linear Louvre Light, recessed install,1 head, 2 heads, 5 heads, 10 heads, 15 heads, each head 2-3W with CREE or Osram LED, with trim or trimless, new fashion;

Q2: What is the Warranty for our lamps?
A2: For all our led downlight lamps,we guarantee 3/5 years warranty.

Q3: Are you a manufacturer?
A3: Yes, we have our own LED downlight factory and professional LED engineers to meet your any requirements. we provide OEM & ODM service. Welcome you to visit our factory !

Q4: Is there any cheap shipping cost to import to our country?
A4: For small order, express will be the best. And for bulk order, sea ship way is best but take much time. For urgent orders, we suggest via air to airport.

Q5: How many days will samples be finished? And how about the mass production?
A5: Generally 3-5 days for led samples making. The leading time of mass production will depend on the quantity.

Q6: Is it OK to print my logo on led lights product ?
A6: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: How to do if any quality problems on our side in the warranty time?
A7: First, take real pictures or actual videos as proof and send to us. We will replace new ones for free in the next order.